
When I decided to retire there were two things that I intended to do. First I intended to ride my motorcycle from Portland Oregon to Portland Maine. My second goal was to purchase a Cadillac CTS so that I could see America in comfort when I was not out on the Harley. I made the trip from Portland to Portland. Now for the car...
About a year ago I was watching CNN, FOX, CNBC or MSNBC while on a treadmill at the gym. After interviewing the panel of experts with their ratings of new cars, the commentator ask each of them what they drove. They all drove Cadillacs and claimed that the CTS was one of the best made cars in America. (Maybe GM gave them all Cadillacs to drive, who knows.) I also found that Consumer Reports gave the CTS a favorable rating. I decided about a year ago that this was the car for me.
I got home August 6th and after unpacking, almost immediately began the search for a car. First I went on line and found all of the Cadillac Dealers within 125 miles of Silverton. I then looked at the inventory of each dealer.
I had decided to wait until the 2011 models were on the market to try and find a new 2010, thinking that the dealers might be more anxious to get rid of the older model. I wanted a red car with black interior. All wheel drive was a must. I was flexible with other options.
The first place I went was Capitol Auto Group in Salem since it was close and their on line inventory showed photos of what was available. I explained to the salesman, Mark Crawford that I was going to buy a 2010 CTS, I just didn't know who I was going to buy it from or where I was going to get it. He pointed out what was available and the options of each vehicle. He was polite and friendly and not at all pushy. He never asked for phone number or last name. I liked that.
I continued my on line search and eventually went to Vic Alfonso Cadillac in Portland and looked over their inventory. Once again the salesman, Tom Leiner, was very polite, friendly and helpful and not at all pushy. Now I'm becoming suspicious of what has happened to the American car salesman.
I returned home with a head full of car facts. After researching dealer costs on Edmund's.com I called other dealers asking about their inventory and learned that most did not have what I was interested in.
By Friday, August 13th (great day to buy a car) I narrowed my choice to two; a red one in Portland and a black one with black interior in Salem. I called Tom and the red car had been sold to a dealer the night before.
At about 4:00 PM Kelly and I went to Salem to test drive the black car. We learned that the cost of this car had been reduced by several thousand dollars due to manufacturer incentives to clear out the 2010's. We had been expecting to pay in the neighborhood of $50,000 for the car and were pleasantly surprised to find this was listed in the mid 30's. We bought it and were out of the business by 5:30 PM which I thought was amazing!!! But the story gets better.
Saturday morning Kelly's mom told her that there was an ad in the Statesman Journal for a 2010 CTS at Capitol Auto Group for $2,000 less than we had paid for ours. The car pictured in the ad was red but as I read on I saw the vehicle identification number for the car that was actually for sale....and it was the same as the car we had purchased the day before.
I called salesman Mark who told me of my that he would have the Sales Manager call me Monday.
Monday morning at 11:00 AM the phone rings and it's Jamie, the sales manager at Capitol Auto Group. He explains to me that the ad in the Statesman Journal was a typo on the papers behalf and that the number should have been 35 and not 33...
Now this is where the cynics begin to mutter as I tell the story with "Sure it was the paper's fault" before they hear what else he said...
Jamie said, "The ad in the paper was a typo on the part of the Statesman Journal but we will honor that ad and as soon as your check clears the bank we will send you a check for two thousand dollars".
Now is that great or what? I have wandered all over America trying to find out what makes this country tick and once again it is proven to me that it is the people of this country that make it everything I had hoped it to be. It makes me proud to be a part of this community and very proud to be an American.





